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“Fläkt Woods would like to congratulate Northern Fans Supplies on their expansion. It strengthens the bond between Fläkt Woods and Northern Fan Supplies. The development of the new branch and the new e-commerce website increases Fläkt Woods availability to a new level.”Faye Young, SuperLite Manager
Why is our opening statement from Flakt Woods?
Good question. Faye talks about strengthening bonds and taking availability to a new level — not a bad endorsement from a 430 million euro plus global turnover company. But what difference does that make to you the customer?
This website has been developed for one reason and one reason only, to help and enhance your fan buying experience. I bet that statement put a little smile on your face — so I’ve already enhanced your experience with a little smile.
As a good friend always says to me: “Let’s put some meat on the bone”. Always makes me giggle that one, but let’s honour him by giving it a try:
We’ve tried (and continue to try by updating all the time) to cater for every type of browser — from the novice looking for help, to the expert looking for technical information. This is mirrored though our online products, which range from domestic fans for the home, to industrial fans for any application — from a local takeaway to a Formula 1 wind tunnel. You could call our site “Fans R Us” or “Fans R You”, but that could lead to all sorts of trouble, and we don’t want any trouble.
About the company and good the people who work in it
Passionate, Passionate, Passionate, Passionate. An overused word these days, but when I look at my team (and I mean every member of my teams) all I see is passion, the desire to improve, the need to offer a service unrivaled in the industry, and that warm feeling inside of a job well done. Their goal is to leave the customer 100% satisfied, knowing they’ve been offered the right solution at, importantly, the right price. And that’s true whether they are a regular or a one off customer.
Our success has come from over 25 years of hard work, but I know the hard work never stops and, yes, we make mistakes — doesn’t everyone?*. The trick is not to keep making the same mistakes.
* The only exception to that is my good friend Andy Window, but he is what I would call ‘special’ :)
Finally, and if you still reading (thanks if you are by the way) …
Who am I?
I’m Jonathan Parry — owner of the company and a bad golfer**. When it comes to fans, I’ve worked for the same company since 1989. I started sweeping the floors, moved on to service engineer, then sales engineer, moved up to sales director, and finally had the opportunity to buy the business.
** Trust me, I’m not just saying that. When I say I’m bad, I’m bad, but that’s Golf :)
I’m learning every day: building, and gaining more and more experience. I pass this experience on to colleagues. I love the job love the industry — no one would ever choose to work in the industry, but when you’re in it, you love it.
“My job is not a job, it’s a passion. I never get tired of it. I love to help others. I love to inspire. I love to see my team succeed. I love to win an order because of my honesty and integrity. And finally, I love to make a difference.”
I’m sure you’ll agree, that’s a lot of loving! All joking aside, the proof of the pudding is in the eating, but in my case it’s in the service.
Give us a try and we’ll prove it’s not all hot air, and that there is substance behind the statement.